Are you familiar with The Consumerist?
If you’re not, it’s a site where people send in their horrifying customer service experiences. They get turned into blog posts, and perhaps at some later point the big bad mega-corporation contacts them to make things right.
Well, sometimes it doesn’t, but even when it doesn’t happen, it makes for entertaining reading.
But that is neither here nor there. This submission was by a guy who was absolutely outraged by the customer service experience he received. I guess a reading of all the evidence showed that he was his own problem, so he ended up as the bad guy in the story and the poor longsuffering customer service person ended up deserving a medal.
He needs a spanking, really badly.
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